SIPREC was established to provide a call recording framework
SIPREC (Session Initiation Protocol Recording) was established to provide a call recording framework.
SIPREC (SIP Recording) is an open protocol, based on SIP (Session Initiation Protocol). Created by SIP founders, for call recording companies. The protocol is subordinated to the IETF (Internet Engineering Task Force), and it’s one of the most popular call recording protocols in the world.
SIPREC standard defines the interaction between SRC (Session Recording Client: Role performed by PBX or SBC) and SRS (Session Recording Server: Role performed by recording server such as CQ).
* Screen and call recording are a mandatory requirement in many fields and countries, mainly in call centers and banks allowing companies to meet legal requirements, such as MiFID II and PCI-DSS.
SIP (Session Initiation Protocol) is one of the most popular VoIP protocols in use, allowing people to make phone calls and/or video calls, in most cases – for free.
It’s basically a signaling protocol, used to establish sessions between at least two users, and other actions (for instance: End, RTP, Caller ID, etc.).
SBC (Session Border Controllers) which act as
SRC to communicate with the Avdor CIS
CQ call recording system which act as SRS.
The SIPREC protocol defines the communication
between the SBC to recording machine \ server (CQ),
as shown in the illustration to the right.
- Avdor CIS provides time and costs savings, due to quick installation, tailored personalized cost-effective plan and thanks to the documentation: Resolve disagreements that can save time and costs.
- Personal and professional accompaniment from the beginning of the contract with a permanent representative on our behalf.
- Full integration with the greatest communication companies, such as Cisco, Avaya, AudioCodes, Ribbon, Dialogic, Oracle, and more.
Our call recording software is the most integrated, connected, open and an advanced recording system, which contains a convenient and user-friendly interface. Every one of our call recording customers can build their own personal program, according to their business and personal requirements.
A perfect suite for your company demands: SIPREC call recording!