PCI-DSS Compliance

Fully Compatible with PCI-DSS Standard

Businesses, organizations whom require taking sensitive data from a customer, such as credit or debit card details, must protect their customers data from fraudulent use and identity theft from data captured in recorded calls.

CIS follows security guidelines set by the PCI-DSS (Payment Card Industry Data Security Standard). The PCI-DSS a set global standard founded in 2006 by five major credit card companies: VISA, MasterCard, American Express, JCB and Discover card. Credit Card companies created these strict standard in order to ensure that credit card data is protected in any environment where they are stored, transferred or processed.

The PCI-DSS includes various requirements for implementation of information in order to ensure protection in organizations holding with the credit card information.

As a world-class leader in providing call, screen, mobile & SMS recording solutions for large and medium enterprises and businesses, CIS is does its utmost by protecting sensitive information and privacy of users transmitted through its pipelines. As a part of it, we fulfill all the requirements of the PCI-DSS and it has compliance by the organization, which has been granted the strict privacy of end users.

CIS PCI DSS compliant CIS Crystal Quality Call, Screen, Mobile and SMS recording software

Call Recording PCI-DSS Security

Comply with Payment Industry Regulations

  • Prevent and Avoid Frauds
    By securing your customers’ personal information
  • Improve Customer Relationship
    By decreasing the data breach significantly
  • Increase Profit
    With our secure, elegant and comprehensive recording solution

Securing Your Database And Protect Your Customers

How does CIS Recording System Perform with PCI-DSS Compatibility? 

    1. API Control Pause\Resume Recording: The PCI-DSS standard requires that all security codes wouldn’t be saved. CIS allows its users to start, stop and continue the same conversation and recording, without storing any sensitive information.
    2. Audit Trail: The advanced recording system of CIS includes extensive and advanced critical activity that provides a database of all activity in a chosen period, including who has access to certain areas, by whom a specific action was performed and many more.
    3. Robust Password Policy: A powerful and complex password mechanism that works automatically and ensures secured privacy, from the first line.
    4. Recording files encryption base on AES: Encrypted recording files with AES-256 according to the industry’s best practice.
    5. A World-Class Secure Web Platform: The system uses HTTPS TLS V1.2, a secure web technology.
    6. SSL: Secure Web services communication.
PCI-DSS CIS compatibility CIS Call Recording Complaint
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Shall We Begin?

Need to reduce risk, comply with the PCI DSS Standard, safeguard your customers privacy and ensure personal information for your call or contact center?

CIS Crystal Quality Solutions understands PCI DSS interaction, including MiFID II recording, we can improve your business performance and your customers experience now, consult with CIS Call Recording team here!