Avdor CIS Crystal Quality® integrates with a variety of PBX platforms, CTI types and VoIP protocols, with proven integrations with Cisco, Avaya, Mitel, Genesys, SIPREC, Speakerbus, Huawei, Panasonic, NEC, Zenitel and more.
Record PBX environments directly with live audio streaming from phones / PBX / media Gateways, forwarded directly into the Crystal Quality (CQ) recording server.
Our innovative software can capture, index, and retrieve voice, video, chat, text, email, and screen interactions, from (TDM), Internet Protocol (IP), Session Initiated Protocol (SIP), and advanced unified communication platforms.