Call Recording Systems are crucial to business organizations worldwide, ensuring compliance, strict regulations, customer service quality, employee productivity, sales verification and business intelligence. SOHO, SMB, Enterprise and Home Working Agents – even remote working!
Crystal Gears™ is the most progressive, groundbreaking desktop call recorder available today in the market. By integrating with a number of cutting edge technologies, CIS Crystal Gears™ empowers capturing both IP and TDM communications.
Crystal Gears® (CIS CG) is a unique next generation desktop digital call recording system, widely compatible with most popular telephony communication platforms. CG is the first worldwide Desktop Recorder, capable of recording any type of telephone sets: Analog, Digital or VoIP.
CIS CG supports all telephone sets: Analog, digital and VoIP. Simply install our CG software application on computer, connect interface modules (CG TDM Box for Analog & Digital phones or CG VoIP Box for IP phones) to phone base. For call recording of IP soft phones and some VoIP hard phones supporting “Span to PC” feature such as Cisco and Yealink SIP phones – there is no need for any interface model.