AVDOR CIS is a leader in developing our state of the art recording solutions, dedicated to call and contact centers. With extensive and major experience in the Telecom industry, our solution is suitable for the diverse telephony infrastructures.
With CIS Crystal Quality® Solutions, call centers can identify service gaps and improve their customer’s experience. It captures, evaluates and analyzes customer interactions, in increasing customers’ loyalty across global enterprises, SMEs.
We at Avdor CIS partner with you to understand your business, identify then design, develop a solution for your needs. CIS markets multimedia recording, monitoring systems and agent performance optimization solutions for the global communications market. We place product quality and technical service at the top of our agenda.
Established in 2011, AVDOR CIS is a subsidiary of ErgoCom ארגוקום (part of Avdor Group), with over 20 years of Telecom experience. AVDOR CIS is headquartered in Israel with a branch office in China, and a worldwide customer installed base.
Improve, expand your contact center solutions, call recording, QM, Auditing, AI Voice Analytics systems. Optimize your customers and improve their opinion of your company.