Work from Home Solution

Enterprises required monitoring agent performance at home, CIS offers operational efficiencies from teams working from home.

Call, screen, mobile recording with quality management solution empowers business to securely listen, understand, rate their agents.
With voice analytics and word-spotting, allow fast identification for areas that need improvement.

Avdor CIS solution meets strict PCI-DSS compliance, MIFID II.

Monitoring and training customer service representatives ensures both internal and external policies are adhered, easily resolve disputes,
and reporting all aspects of your business, boosting team performance.CIS Call Recording - Work at Home Mobile Agents

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Achieving better customer experience goals and performance

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